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Delivery Group Meeting Notes
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Kathy-Nylink |
Latest page update: made by Kathy-Nylink
, Jul 15 2008, 4:31 PM EDT
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| Started By | Thread Subject | Replies | Last Post | ||
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| Anonymous | Borrow Direct | 0 | Jul 30 2008, 3:56 PM EDT by Anonymous | ||
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Thread started: Jul 30 2008, 3:56 PM EDT
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I view a system like Borrow Direct to be close to ideal. Borrow Direct is a patron initiated borrowing system among 7 Ivy league schools, which integrates with a circulation system which monitors progress of the request and will automatically generate an email to the patron when the item arrives.
According to a report prepared for METRO, the turnaround times is 4 days and costs under $10.00 for delivery via a negociated UPS contract. Total costs averaged $5.33 per borrowing transaction and $6.48 per lending transaction according to a case study on the service (linkinghub.elsevier.com/retrieve/pii/S0099133304000102). Costs were much less than traditional ILL. Eric |
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| Anonymous | Thoughts on UPS | 1 | Jun 27 2008, 1:47 PM EDT by demerson6 | ||
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Thread started: Jun 27 2008, 1:43 PM EDT
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During our conference call we also discussed UPS as a delivery option. Some regions are already working with UPS CampusShip. UPS is the "cadillac" of delivery services. The challange is negotiating a flat-fee rate that would be atrractive to participants. One member of our group mentioned that UPS CampusShip was not a viable option for her library because they already got a better deal through SUNY. That led us to wonder who would have the authority to negotiate with UPS on a statewide level - i,e, who is it that would be able to go to UPS and say "I can offer you a contract with all the libraries in the state"? And looking at it the other way, who is it at UPS who would be able to negotiate at that level? Previous attempts to negotiate a "state" rate with UPS have been frustrating, but who were they talking to and what level was that person at?
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| Anonymous | Delivery Recommendations | 0 | Jun 27 2008, 1:37 PM EDT by Anonymous | ||
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Thread started: Jun 27 2008, 1:37 PM EDT
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During today's conference call (6/27/08) we discussed the fact that our group's charge is to come up with some recommendations for delivery. We agreed that there might be more than one recommendation and/or different levels of service.
All of us on the call agreed that there's no need to "reinvent the wheel". We have a delivery service in place that works - LAND. The challenge is to figure out how to bring everyone in at the level that is right for them, and of course how to pay for it! The key to LAND is quick turn-around time, and it is important to retain that. This means that it would not make sense to add small libraries that only need delivery 1 or 2 times a week to the existing routes. But there needs to be a way to inlcude these libraries if we are to have statewide delivery. For those regions that already have a regional delivery service, could the 3Rs (or other designated stop) serve as a hub? If each "hub" paid for its LAND stop, then smaller libraries in the region could be served through the hub via the regional delivery service. There would have to be a stipulation that those libraries that were already full LAND participants could not step down to a lower level of service, but that should not be a problem because LAND is a requirement for participation in IDS. Other regional options could also be possible, like UPS. |
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